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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Privacy Notice” _builder_version=”4.16″ custom_margin=”-104px|||||” custom_padding=”53px|||||” box_shadow_style=”preset1″ box_shadow_vertical=”15px” box_shadow_blur=”200px” box_shadow_color=”#ffffff” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.16″ background_color=”#ffffff” custom_margin=”-58px|auto||auto||” custom_padding=”60px|60px|60px|60px|true|true” custom_padding_tablet=”|40px||40px||true” custom_padding_phone=”” border_radii=”|||20px|20px” box_shadow_style=”preset1″ box_shadow_vertical=”40px” box_shadow_blur=”60px” box_shadow_color=”rgba(0,64,135,0.06)” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Notice Text” _builder_version=”4.17.4″ text_font=”Open Sans||||||||” text_line_height=”2em” header_font=”||||||||” header_2_font=”Zekton||||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” header_3_font=”Zekton||||||||” header_3_font_size=”28px” header_2_font_size_tablet=”35px” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
In providing your dental care and treatment, we will ask for information about you and your health. Occasionally, we may receive information from other providers who have been involved in providing your care. This privacy notice describes the type of personal information we hold, why we hold it and what we do with it.<\/p>\n
We are Ilkley Dental Care Limited operating at:<\/p>\n
Ilkley Dental Care, 39 Leeds Road, Ilkley, West Yorkshire. LS29 8DP.<\/p>\n
Belle Vue Dental Practice, 32 Belle Vue Terrace, Skipton, North Yorkshire. BD23 1RU.<\/p>\n
Ilkley Dental Care Limited is responsible for keeping secure the information about you that we hold. Those at the practice who have access to your information include dentists and other dental professionals involved with your care and treatment, and the reception and admin staff responsible for the management and administration of the practice.<\/p>\n
Our data protection officer, Liz Barraclough, ensures that the practice complies with data protection requirements to ensure that we collect, use, store and dispose of your information responsibly. You can contact our data protection officer, Liz Barraclough, by email at liz@myidc.co.uk<\/a> or by phone on 01756 793558<\/a>.<\/p>\n We can only keep and use information for specific reasons set out in the law. If we want to keep and use information about your health, we can only do so in particular circumstances. Below, we describe the information we hold and why, and the lawful basis for collecting and using it.<\/p>\n We hold personal information about you including your name, date of birth, national insurance number, NHS number, address, telephone number and email address. This information allows us to fulfil our contract with you to provide appointments. We will also use the information to send you reminders and recall appointments as we have a legitimate interest to ensure your continuing care and to make you aware of our services.<\/p>\n We hold information about your dental and general health, including<\/p>\n We collect and use this information to allow us to fulfil our contract with you to discuss your treatment options and provide dental care that meets your needs. We also use this information for the legitimate interest of ensuring the quality of the treatment we provide.<\/p>\n We hold information about the fees we have charged, the amounts you have paid and some payment details. This information forms part of our contractual obligation to you to provide dental care and allows us to meet legal financial requirements.<\/p>\n Where your dental care is provided under the terms of the NHS, we are required to complete statutory forms to allow payments to be processed. This is an NHS requirement.<\/p>\n How we use your information<\/span><\/p>\n To provide you with the dental care and treatment that you need, we require up-to-date and accurate information about you.<\/p>\n We will share your information with the NHS and our private dental plan providers Practice Plan, and Denplan in connection with your dental treatment.<\/p>\n We may contact you to conduct patient surveys or to find out if you are happy with the treatment you received for quality control purposes.<\/p>\n We will seek your preference for how we contact you about your dental care. Our usual methods are telephone, email or letter.<\/p>\n If we wish to use your information for dental research or dental education, we will discuss this with you and seek your consent. Depending on the purpose and if possible, we will anonymise your information. If this is not possible, we will inform you and discuss your options.<\/p>\n We may use your contact details to inform you of products and services available at our Practice.<\/p>\n We do not have CCTV at our practices.<\/p>\n Your information is normally used only by those working at the practice but there may be instances where we need to share it \u2013 for example, with:<\/p>\n We will only disclose your information on a need-to-know basis and will limit any information that we share to the minimum necessary. We will let you know in advance if we send your medical information to another medical provider and we will give you the details of that provider at that time.<\/p>\n In certain circumstances or if required by law, we may need to disclose your information to a third party not connected with your health care, including HMRC or other law enforcement or government agencies.<\/p>\n Ilkley Dental Care Limited is one of many organisations working in the health and care system to improve care for patients and the public.<\/p>\n Whenever you use a health or care service (A&E or community care services, for example), personal information is collected and stored on your patient record to ensure that you receive the best and most appropriate care and treatment. The information collected can also be used by and provided to other organisations for purposes beyond your individual care, for example, to provide better health and care for you, your family and future generations by:<\/p>\n Information about your health and care is confidential and can only be used where allowed by law. Mostly, information used for research and planning is anonymised so that you cannot be identified; your confidentiality is maintained.<\/p>\n You can choose whether you want your confidential information to be used in this way. If you are happy with this use of your information, you do not need to do anything. If you wish to opt out, your confidential information will be used only to support your individual care.<\/p>\n You can register your choice and find out more at nhs.uk\/your-nhs-data-matters \u2013 including<\/p>\n You can change your choice at any time.<\/p>\n Your information will not be shared with insurance companies or used for marketing purposes without your specific agreement.<\/p>\n We store your personal information securely on our practice computer system and in a manual filing system. Your information cannot be accessed by those who do not work at the practice; only those working at the practice have access to your information. They understand their legal responsibility to maintain confidentiality and follow practice procedures to ensure this.<\/p>\n We take precautions to ensure security of the practice premises, the practice filing systems and computers.<\/p>\n We use high-quality specialist dental software to record and use your personal information safely and effectively. Our computer system has a secure audit trail and we back-up information routinely.<\/p>\n We use cloud computing facilities for storing some of your information. The practice has a rigorous agreement with our provider to ensure that we meet the obligations described in this policy and that we keep your information securely.<\/p>\n We keep your records for 10 years after the date of your last visit to the Practice or until you reach the age of 25 years, whichever is the longer. At your request, we will delete non-essential information (for example some contact details) before the end of this period.<\/p>\n You have a right to access the information that we hold about you and to receive a copy. We do not usually charge you for copies of your information; if we pass on a charge, we will explain the reasons.<\/p>\n You can also request us to<\/strong><\/p>\n If we are relying on your consent to use your personal information for a particular purpose, you may withdraw your consent at any time and we will stop using your information for that purpose.<\/p>\n All requests should be made by email to our practice manager Kath Crowther at kath@bvdp.co.uk<\/a> or our data protection officer Liz Barraclough at liz@myidc.co.uk<\/a><\/p>\n If you do not wish us to use your personal information as described, you should discuss the matter with your dentist. If you object to the way that we collect and use your information, we may not be able to continue to provide your dental care.<\/p>\n If you have any concerns about how we use your information and you do not feel able to discuss it with your dentist or anyone at the practice, you should contact The Information Commissioner\u2019s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (0303 123 1113 or 01625 545745).<\/p>\n Latest review of BDA template: 06.04.22 EAB<\/p>\n Latest update: 06.04.22 EAB<\/p>\n Review date: April 2023<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#f6f7fa” use_background_color_gradient=”on” background_color_gradient_stops=”#ffffff 0%|#f6f7fa 100%” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#f6f7fa” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=”two-columns” _builder_version=”4.16″ width=”100%” max_width=”400px” module_alignment=”center” min_height=”72px” custom_margin=”-6px|auto|-6px|auto|true|” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_enable_image=”off” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/ilkleydentalcare.co.uk\/wp-content\/uploads\/sites\/3\/2022\/02\/bda.jpeg” title_text=”bda” url=”http:\/\/www.bda.org\/dentists\/” url_new_window=”on” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/ilkleydentalcare.co.uk\/wp-content\/uploads\/sites\/3\/2022\/02\/bdhf.jpeg” title_text=”bdhf” url=”https:\/\/www.dentalhealth.org\/” url_new_window=”on” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”5px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Registered office: Ilkley Dental Care Ltd, 39 Leeds Road, Ilkley, England. LS29 8DP [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Patient Privacy NoticeIntroduction In providing your dental care and treatment, we will ask for information about you and your health. Occasionally, we may receive information from other providers who have been involved in providing your care. This privacy notice describes the type of personal information we hold, why we hold it and what we do […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":77,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\nInformation that we hold<\/h3>\n
Contact details<\/h3>\n
Dental records<\/h3>\n
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Financial information<\/h3>\n
Sharing information<\/h3>\n
\n
National data opt-out policy<\/h3>\n
\n
\n
Keeping your information safe<\/h3>\n
Access to your information and other rights<\/h3>\n
\n
If you do not agree<\/h3>\n
Company No. 09184578<\/p>\n